Review E&O and cyber as distinct questions.
Technology E&O and professional E&O review concerns about services, advice, or technology performance, depending on the business and policy. Cyber review raises separate questions about privacy, security, systems, and incident costs. Ask which activities and allegations the actual wording addresses. Do not assume that a combined package or an AI label answers every coverage question.
What data and third-party tools sit behind the service?
Prepare a high-level description of data handled, model and software providers, integrations, hosting, and customer access. Explain the agreements allocating responsibilities among those parties. Do not share customer records, confidential prompts, credentials, or proprietary training material in the initial website inquiry.
How do you evaluate and communicate limitations?
Describe testing, monitoring, human review, escalation, and change procedures that are actually in use. Explain how outputs are checked and how customers are informed about intended uses and limitations. These are discussion topics for understanding the operation, not a guarantee of insurability or a substitute for appropriate technical and legal review.
Customer promises can outgrow the original scope.
Bring the scope of work and insurance requirements alongside commitments about accuracy, delivery, availability, security, and responsibility for outputs. Ask legal counsel to review contractual obligations. Ask Cory about their insurance implications before treating a requested limit as the complete answer.
Do existing policies automatically cover AI-related allegations?
Do not assume so. Ask for a review of the covered activities, definitions, exclusions, endorsements, and any AI-specific provisions. Specialized products may be available for some operations, but their existence does not establish availability or coverage for your company. The issued wording and circumstances of a claim matter.
Prepare for the next product or customer milestone.
Start with your website, services, use cases, customer industries, revenue range, current policies, and timing. Flag proposed changes, such as new automated actions, different data access, or deployment in a higher-consequence setting. Describe whether you are developing AI or using it within another professional service so the review reflects that distinction.
Coverage guides for the conversation
Related industry guides
An AI product launch or larger customer contract ahead?
Tell Cory what the service does, what customers rely on, and the decision deadline for your insurance review. Cory will follow up to discuss the business and the information needed for the next step.
Request an insurance review with Cory or call 845-721-0744.
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Submitting an inquiry does not bind, amend, or cancel coverage. Coverage availability and terms depend on underwriting and the policy issued. Examples are illustrative.
Industry background: Technology insurance overview. Insurer product descriptions do not establish coverage for your business.
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